Setting Up Your Utilities in Puerto Vallarta

You’re the proud new owner of a house or condo in Puerto Vallarta and excited to move in and make it your own. But there are some practical things that will need to be taken care of, like setting up all your utilities.  Connecting the utilities in your Puerto Vallarta home is generally not difficult, but can be a little time consuming, so it’s a great idea to do your research in advance to see which service provider is going to be the best match for you. We have an overview of the major utility providers in Puerto Vallarta – internet, electricity, cable, telephone, water, etc. – so that you can save some time in setting up your services.


Comisión Federal de Electricidad, commonly known as CFE. This is a federal office and the only option for electricity (often called “luz” in Mexico). To set up your account, you will need to bring your passport and the deed to your home.


SEAPAL Vallarta provides water service and is also another government agency. Similar to CFE, to set up your account, you will need your passport and the deed to your Puerto Vallarta property. TIP: Follow SEAPAL Vallarta on Facebook to stay up-to-date with any water closures due to maintenance work and use their chat function for quick responses to questions.

Internet, Cable & Phone

The most popular choices are Telmex, Izzi and TotalPlay, though some older condo buildings exclusively offer Cosmored. All companies offer several choices of packages, you can bundle your services to save, and fiberoptics is now widely available.

Cell Phone

Telcel and AT&T are the two major service providers. You are able to purchase annual packages with a residency visa, pay-as-you-go packages with a tourist visa, and if you bring an unlocked phone from the USA or Canada, you can use a Mexican SIM card.


Flogas, Sonigas, Global Gas all provide gas for your home (most Puerto Vallarta homes use natural gas to heat water, for cooking, and often for the washer/dryer). The easiest way to arrange for delivery is through a WhatsApp message sent from your phone to the company of your choice. Delivery is usually the same day.

Your Tropicasa Realtor can help you with further questions about utilities for your home or new condo in Puerto Vallarta and how to get bills switched into your name after purchasing property in Mexico, as part of our full service real estate service experience.

Click here for more Puerto Vallarta real estate and lifestyle tips from Tropicasa Realty.